Effective Date: November 4, 2025

Company Name: SwitchIt

Application Name: SwitchIt Delivery

SwitchIt (“we,” “our,” or “us”) built the SwitchIt Delivery app as an internal business

application for our delivery staff. This Privacy Policy explains how we collect, use,

and protect your information when you use our mobile application (“App”).

1. Information We Collect

We collect information necessary for the operation and monitoring of delivery

activities:

a. Location Information

 The app collects your device’s location to track deliveries from warehouse to

shop.

 Location data ensures proof of delivery and route verification.

 The app collects location data only while the app is active and during

delivery operations.

b. Personal and Account Information

 We collect identifiers such as your name, phone number, provided by

SwitchIt for authentication and internal management.

c. Delivery and Order Data

 The app records delivery details, including assigned orders, delivery time,

shop information, and product details.

d. Usage and Device Information

 Basic device information (model, OS version, app version, usage logs) may

be collected for maintenance and troubleshooting.

2. How We Use the Information

We use the collected information to:

 Track and verify delivery status and location.

 Manage delivery assignments and schedules.

 Ensure accuracy and accountability in delivery operations.

 Improve logistics efficiency and operational insights.

 Maintain service reliability and resolve performance issues.

3. Data Sharing and Disclosure

We do not sell, rent, or share your data with external parties.

Data may be shared internally within SwitchIt for:

 Monitoring delivery performance.

 Route and time verification.

 Operational reporting.

Third-party service providers (such as hosting or analytics partners) may process

data on our behalf under strict confidentiality agreements.

4. Data Security

We take appropriate measures to safeguard your information against unauthorized

access, alteration, disclosure, or destruction.

Access to personal and delivery data is restricted to authorized employees and

administrators within SwitchIt.

5. Location Permissions

 The app requires location access to confirm your delivery location and route.

 This data is not used for personal tracking or marketing purposes.

6. Data Retention

We retain collected information as long as necessary for operational, legal, or

auditing purposes.

After that period, the data will be securely deleted or anonymized.

7. Your Rights

As an authorized user, you may:

 Request access to the data associated with your account.

 Ask for correction of inaccurate data.

 Contact us with questions or privacy concerns.

9. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be reflected within the

app or on our official company website. Continued use of the app means you accept

any revised terms.

10. Contact Us

For any questions, concerns, or data-related requests, please contact us:

SwitchIt

Email: switchitpvtltd@gmail.com

Address: 6th Floor, Shekhar central, 615, Plot No. 4 & 5, Manorama Ganj, Indore,
Madhya Pradesh 452001